Hello Stretch users!
At Hello Robot we take pride in providing exceptional support - including doing quick-turn full refurbishment of robots in order to keep your research work on schedule and on track.
The fleet of Stretch worldwide continues to grow – as does the number or robots that are beyond their one year warranty. As such, we’ve decided to create a new product offering for out-of-warranty robots: the Stretch Full Robot Refurb.
The Stretch Full Robot Refurb will allow you to keep the same great level of service even when out of warranty. Additional details can be found at the Stretch Repair Shop on our website.
If you’d like to future-proof your work with Stretch from the unexpected, we’d encourage you to purchase a Full Robot Refurb in advance. This will allow us to avoid purchasing related delays when you need your robot repaired ASAP.
Please feel free to contact us at sales@hello-robot.com if you have any questions.
Best,
Aaron