Hello,
We’ve been having some problems with the battery life for our Stretch RE1 recently. The battery check tool tends to show around 11.5V shortly after being taken off the charger. I tried the “Recovering from Low Battery Voltage” steps on the battery maintenance guide, which recommend putting the charger in supply mode and letting it charge for several hours. However, the charger consistently puts itself in standby mode within a couple minutes.
I have a video, but I think it’s too big to be uploaded, so it’s linked here: https://drive.google.com/file/d/1FSduAkQB7iCVtPk9cBzB9Sr912TJek1S/view?usp=sharing.
This happens both when the robot is on and off. It also happens when I put the charger in supply mode and don’t plug it into anything. I have measured the robot’s batteries and the charger with a multimeter, and both read around 12.8V. Is this expected behavior?
Thank you for any information.
![]()