Arm joint fall out using dexterous teleoperation

Ask
1

Hi Hello Robot,

I ran into a issue with arm joint when reaching for object far away using teleoperation, the arm was over stretched. As you can see in the picture, black plastic limit block of the first arm joint become loose (It was glued on the arm at blue position). And afterwards, the first joint can not go to zero position using joint move command. What should I do in this case?

_20260109153639_27_246
_20260109153639_27_2461279×2275 224 KB

2

Hi @AR_Zhang,

Thanks for your post! Could you please email support@hello-robot.com? We’ll help you resolve this.

For now please try to gently push it back in as a temporary fix to use the robot.

Best,
Shehab

3

Hi shehab,

thanks for relying, I have already sent the details to the support team.

Best,

AR